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Training & Ongoing Support

Maximize AI value with prepared teams

We ensure your team completely masters the implemented AI tools through personalized training and continuous technical support, with regular optimizations based on real usage.

Training & Ongoing Support

Key Benefits

Personalized training by company role
Technical support 24/48h response
Monthly data-based optimizations
Updates and new features
Quarterly strategic consulting
Private user community

What's Included

Personalized Training Programs

We create specific programs for each role: executives (strategy), users (operation), and technical staff (maintenance).

Priority Technical Support

Dedicated team with guaranteed 24h response for normal issues and 4h for critical problems.

Data-Based Optimization

Monthly analysis of tool usage with implementation of improvements and automatic optimizations.

Updates and New Features

All updates included, with early access to new features and tools.

Strategic Consulting

Quarterly meetings to evaluate ROI, identify new opportunities, and adjust AI strategy.

Exclusive Community

Access to private group with other clients, monthly webinars, and sharing of best practices.

How It Works

1

Needs Assessment

1 week

We identify the specific training needs of each role and person in the company.

2

Personalized Training Plan

Ongoing

We create training program adapted to different levels and responsibilities.

3

Training Sessions

Flexible

In-person, online, or hybrid training according to needs and preferences.

4

Active Continuous Support

24/7

Proactive monitoring, problem resolution, and regular optimizations.

5

Evaluation and Improvement

Quarterly

Regular reviews to ensure maximum utilization and identify improvements.

Frequently Asked Questions

How do you customize training for different roles?
Is training in-person or online?
How long until the team masters the tools?
Is 24/48h support really guaranteed?
Are monthly optimizations automatic?
Can I cancel support at any time?
Is it worth it for small companies?

Ready to Transform Your Business?

Schedule a free consultation and discover how we can help implement AI in your business.

Contact Us

Have questions or ready to get started? Reach out to us today.

We respect your privacy. Your information will never be shared with third parties.

Get in Touch

Email

info@cogniza.co

Address

Azores, Portugal

Business Hours

Monday - Friday: 9:00 - 18:00