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Privacy Policy for Cogniza

Last Updated: 01-09-2024

1. Introduction

Cogniza ("we", "us", or "our") is committed to protecting the privacy of our clients and users ("you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI integration services or visit our website.

2. Information We Collect

We may collect the following types of information:

2.1. Personal Data:

•Contact information (e.g., name, email address, phone number)
•Business information (e.g., company name, job title)
•Payment information

2.2. Usage Data:

•IP address
•Browser type
•Pages visited on our website
•Time and date of your visit

2.3. AI and Data Integration Information:

•Data provided for AI model training or integration
•Metadata related to your AI projects

3. How We Use Your Information

We use your information for purposes including:

•Providing and maintaining our services
•Improving and personalizing our services
•Communicating with you about our services
•Processing payments
•Complying with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data. Your information is stored on secure servers located within the European Economic Area (EEA).

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

•Service providers who assist us in operating our business
•Legal and regulatory authorities, when required by law
•Business partners, with your consent

6. Your Data Protection Rights

Under GDPR, you have the following rights:

•Right to access
•Right to rectification
•Right to erasure
•Right to restrict processing
•Right to data portability
•Right to object
•Rights related to automated decision-making and profiling

To exercise these rights, please contact us using the information provided in Section 11.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure that adequate safeguards are in place to protect your data in compliance with GDPR.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Cogniza

info@cogniza.co

12. Supervisory Authority

If you are not satisfied with our response to any privacy-related concern, you have the right to lodge a complaint with the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados - CNPD).